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Microsoft Releases the Service Adoption Specialist Course

We are excited to announce the release our Microsoft Service Adoption Specialist  online course.  Earn your certificate in this body of knowledge that is delivered through our partner, This course is designed to help you understand the six knowledge areas required to successfully drive the adoption of Microsoft services in your company.  While all great service adoption is technology agnostic, this course uses Microsoft Teams, our hub for teamwork in Office 365, as the example service throughout the material.  A Service Adoption Specialist brings together business acumen, technical knowledge with an understanding of how to drive change and passion for helping people under one umbrella. 

Our material is interactive - with videos, case studies and other visuals - to create an engaging experience.  Whether you have a formal organizational change management background, are an IT professional or are entirely new to this industry this baseline course is appropriate for you.  Do these three simple things:

  1. Find your Tribe - Participate in the conversations here in the Driving Adoption forum and also join our Office 365 Champion program to participate in our free monthly community calls chock full of information about all our teamwork solutions.

  2. Tell the Story - Our recently released Microsoft Teams Adoption Toolkit is delivered in a unique, mobile friendly way that helps you answer the questions of, "Why Teams?" and "How do I get started?"

  3. Earn Your Certificate! - Validate your skill set and expand your career by taking our online course at and certifying your capability in this new and emerging area today. Share this certification in your organization and online.

The EdX platform is also where we deliver our course for IT Professionals entitled "Enabling Teamwork with Microsoft Teams" that focuses on the configuration, deployment and management of that service. Take this course to expand your technical knowledge of Microsoft Teams.

Our innovation in this area would not be possible without the contributions of many people across the industry. I've noted their names in the "Acknowledgement and Thanks" section of our course. Become familiar with these leaders who are experts and fantastic supporters of this community!

Give us feedback on your experience here or within the discussion forums on EdX. We are always listening!


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